Contact Us

We’re Here to Help

Have a question about our handbags, unstitched suits, your order, shipping, or anything else? We’d love to hear from you.

At Vellouraa, we believe that great customer service is just as important as great style. Our team is always here to assist you and make your shopping experience as smooth and enjoyable as possible.

Get in Touch

Email: shopvellouraa@gmail.com
WhatsApp: [your WhatsApp number]
Customer Support Hours: Monday to Friday, 10:00 AM – 6:00 PM IST

We aim to respond to all customer queries within 24–48 business hours.

How Can We Help?

You can contact us regarding: 

  1. Handbags and product information 
  2. Unstitched suits and fabric details
  3. Product availability and restocks
  4. Order status and tracking
  5. Shipping and delivery
  6. Returns and exchange
  7. Product care and maintenance
  8. Any other questions about your Vellouraa experience

When contacting us about an existing order, please include your order number so we can assist you more quickly.

Contact Form

Please fill out the contact form below with your name, email address, and message. Our team will get back to you as soon as possible.

Thank you for choosing Vellouraa. We look forward to helping you!

With love,
Team Vellouraa

Contact form