Shipping Policy

At Vellouraa, we are committed to delivering your orders safely and on time. Since we offer different product categories, the shipping timelines vary based on the product you purchase.

Shipping for Unstitched Suits

Our Unstitched Suit Sets are stocked and ready to dispatch from our warehouse.

  • Order Processing Time: 1–2 business days
  • Estimated Delivery Time: 3–7 business days across India
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a tracking link via email or SMS.

Shipping for Handbags

Our handbags are sourced from trusted international suppliers to bring you premium designs at the best value.

  • Order Processing Time: 2–5 business days
  • Estimated Delivery Time: 10–20 business days across India.
  • Delivery timelines may vary slightly depending on customs clearance, courier operations, or your delivery location.
  • A tracking link will be shared as soon as your order is dispatched.

Orders Containing Both Handbags & Unstitched Suits

If your order contains both Unstitched Suits and Handbags, your items may be shipped separately.

This allows us to dispatch your ready-to-ship products without waiting for imported items.

You will receive separate tracking details for each shipment if applicable.

Shipping Charges

  • Free Shipping on eligible orders (as displayed on our website).
  • Any applicable shipping charges will be shown during checkout before payment.

Delivery Areas

We currently deliver across India.

If delivery is unavailable for your PIN code, you will be notified during checkout.

Order Tracking

Once your order has been shipped, you will receive an email and/or SMS containing your tracking information.

You can use the tracking number to monitor your shipment until delivery.

Delays

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • Courier network delays
  • Customs clearance (for imported handbags)
  • Remote delivery locations

We appreciate your patience in such situations.

Incorrect Shipping Information

Please ensure your shipping address, contact number, and PIN code are accurate while placing your order.

Vellouraa is not responsible for delays or failed deliveries caused by incorrect customer information.

Need Assistance?

If you have any questions regarding your shipment, please contact us.

📧 Email: shopvellouraa@gmail.com